We reserve the right to refuse or terminate any appointment for inappropriate behavior. If an appointment is terminated due to lewd or other inappropriate behavior, the full amount of the service will be charged. If a session is terminated due to inappropriate behavior, we reserve the right of refusal for any and all future appointments.
Cancellations require 24 hour notification. If notification is not received in a timely manner, a cancellation fee will be charged.
First Spa Visit
Please arrive at least 15 minutes prior to your first time visiting the facility. This will ensure time for filling out the health form & consultation with the therapist. If you are planning on taking a steam shower, please allow for 20 minutes.
For returning guests, please arrive 15 minutes in advance prior to your first treatment of the day if you are planning on taking a steam shower. If you are not taking a steam shower, please arrive 5 minutes prior to your first treatment of the day.
Your promptness is appreciated. Please arrive at least 15 minutes prior to your first scheduled treatment of the day if taking a steam shower. If you are late, we will try to accommodate your full treatment time; however, if scheduling conflicts arise, this time may be deducted from your overall spa treatments.
Gratuities are left to the discretion of our guests and are not included in the cost of services or gift certificates. It is customary to provide 15% to 20% gratuity for all spa services.
In order to maintain a quiet and serene environment, cell phones and other electronic devices should be in the silent mode.
Prices & Services
All prices & services are subject to change without notice.
Lost or Stolen Items
For your protection, we cannot be responsible for loss or damage to personal articles. We request that you leave all jewelry & valuables at home.
Gift cards expire two years after initial issue date.
We are not responsible for lost or stolen gift cards. For your safety, gift cards are NON-TRANSFERRABLE and are only valid for the person whose name appears on the card or is registered in our gift card system. Gift cards can not be used towards gratuities and they are NOT redeemable or returnable for any cash value or products purchase. Any balances will be put back onto the gift card for future services.
Because we understand that you have several facilities to choose from for your massage needs, we wanted to let you know how much we appreciate your patronage. Additionally, we wanted to bring to your attention some key points that you may not be aware of that differentiate Paradiso massages from some of our competitors and massage franchises.
12PM - 6PM Tuesday and Thursday, 10AM - 4PM Wednesday, 10AM-6PM Friday, 9AM-3PM Saturday, Closed on Sunday and Monday